Help centre

How it works

You save a search on a marketplace — we keep watching it. The moment a new listing matches it, or one we already knew about gets cheaper, a notification lands on your phone and you reach the seller first.

One saved search is called a filter. You can have several, on different sites, and each works on its own.

Two ways to build a filter

1. Paste a link. Open the marketplace, run the search the way you normally would — set the price, the location, the model, the year — and copy the link from your browser's address bar. In the app, tap Add filter and paste it.

2. Answer a few questions. If you have no link, the app asks what you are looking for, where, and in what price range, and builds the filter itself. It then shows how many results each site has, plus three real listings, before anything is saved.

The sharper the search, the more useful the alert. A very broad filter is refused — hundreds of notifications a day is worse than none.

What you get alerted about

• A new listing — something matching your filter that we had never seen anywhere before.
• A price drop — a listing we already knew about got cheaper. The alert shows the old price and the new one.

We do not send an alert when a price goes up, though we do record the change — which is why a listing's page carries its whole price history.

A brand-new filter stays quiet on its first check: it is recording what was already there. Otherwise your first minute would bring hundreds of alerts about listings posted before you arrived. Alerts start from the next check.

Only price drops

Every filter has a switch that turns off alerts for new listings and leaves only price drops. It is what you want when you have already found the thing and are waiting for it to get cheaper.

Turning it on deletes nothing and turning it off invents nothing — alerts that were not sent while it was on do not arrive later.

When a listing disappears

No marketplace says whether something was sold — a sold listing is simply deleted. So when a listing vanishes we mark it “sold or removed” rather than “sold”. The difference is real and not worth hiding.

That conclusion runs about a day behind, and if the listing reappears the mark is withdrawn at once.

Favourites

If one listing interests you, star it. Favourites live in their own list and stay there even if you delete the filter that found the listing.

A favourite sends no notification of its own — it is a bookmark. Price changes and status are on the listing's page.

How often we check

You set the check frequency in Settings, and how low it can go depends on your plan — which is which is shown on the pricing page.

We deliberately do not check faster. Hitting the marketplaces too often gets access restricted — and then nobody's alerts arrive.

Quiet hours and sources

• Quiet hours — set a window (23:00–08:00, say) and nothing will buzz during it. No alert is lost: you get one summary when the window ends.
• Connected sources — you can switch an individual site off. Filters on a switched-off site are kept, simply not checked, and the app says plainly that they are paused.
• Language — Georgian or English. The choice lives on your account, so the app, the website and the notifications all speak the same one.

If no alerts arrive

Work down this list — it is almost always one of these:

1. In your phone's own settings, Instalert needs permission to post notifications.
2. In Application Settings, notifications have to be on.
3. Xiaomi, Huawei, Samsung and others close background apps aggressively — exempt Instalert from battery optimisation.
4. Check that the filter is not paused, and that you have not switched its site off.
5. A new filter is quiet on its first check — wait for the next one.
6. If the search is very narrow there may simply be nothing new. Open the filter and see when it was last checked.

Alerts are stored in the app as well. The Notifications list always shows what you missed — even if the push never arrived at all.

Supported sites

• myauto.ge — cars and motorcycles
• myhome.ge, ss.ge, livo.ge — real estate
• mymarket.ge — electronics and goods
• myparts.ge — car parts
• myjobs.ge — job vacancies
• copart.com — vehicle auctions

Which sites each plan covers is on the pricing page.

Still stuck?

Have a look at the frequently asked questions — short answers to what we are asked most. If it is not there either, write to us: the contact address is at the end of this page.